Frequently Asked Questions

The Top 10 Most Frequently Asked Questions About Home Care

Client-Centered Care Sets Alvita Care Apart

Acquiring home care for a loved one is a significant and important decision. We are sure you have many questions about how it works, what it costs, what it covers and much more. Below, we have answered the most common questions we receive regarding our services. If you have any additional questions, please contact us.

Our home care service brings caregivers into the client’s home on a part- or full-time basis to help with Activities of Daily Living (ADLs) and companionship. Some clients request only a few hours of assistance each week, while others have a 24/7 live-in caregiver. The frequency depends on your needs and may change over time.

The need for a caregiver varies by person and living circumstances. For older adults who choose to age at home, caregivers can help them live more safely and comfortably. Some clients may need help permanently because of the natural process of aging, while others may need temporary help after surgery or an illness.

Alvita Care’s skilled caregivers assist with daily living and provide companionship. Examples include light housekeeping, meal preparation, help with personal care and bathing, running errands and help getting to appointments.

Some families hire a private caregiver who works without oversight and may lack experience in areas that are crucial to the client. It’s very different when you work with Alvita Care; we’re licensed, bonded and insured and have a careful vetting process for the people we hire. Hiring is based on experience, qualifications, an individual’s alignment with our values and passing a background check.

Home Care costs vary depending on the services chosen. You are always able to adjust your services, so costs are always under your control. This allows for far more flexibility than the fees you pay at a senior living community or a skilled nursing facility.

We do accept some long term care insurances. We can also help you open a claim and navigate the process if you have coverage.

Ongoing training and education are essential to our caregivers’ professional development. They are trained in communication skills, how to recognize illnesses, daily activity planning and safety training. We also provide Personal Care Assistant (PCA) Training classes quarterly.

In many cases, we can begin almost immediately. If you need a caregiver or know you will need one soon, contact us. We can respond on short notice, but it helps to have information about you and your needs beforehand. Your needs come first, and we will always try to meet them.

We care greatly about the client and caregiver relationship, so we use our Real Connections matching process to pair clients with caregivers who will meet their needs. This process goes above and beyond what you’d have with most home health aides and considers many factors. If at any time you are dissatisfied, you can contact us, and we will quickly assign someone new to help.

Each client’s needs are evaluated initially to develop a Care Plan that is reviewed and updated periodically. Client Care Managers (CCMs) provide care management services in addition to the daily caregiving provided. We look at each client holistically and consider all of their needs in their Care Plan.